Dead keys, keys that type on their own, a spill, or a key cap that broke off: we repair and replace laptop keyboards at our Midtown store. MacBook keyboards are on our MacBook keyboard repair page.
Why laptop keyboards fail
- Spills: liquid under the keys stops them working, sometimes days later.
- Dust and crumbs under the keys.
- Broken key clips after a key is pulled or caught.
- A loose or damaged ribbon cable, which makes whole rows stop working.
Key, keyboard or top case?
A single key cap can sometimes be refitted. If keys are dead, we replace the keyboard. On many laptops the keyboard screws in from below; on others it is part of the palm rest, which is replaced with it. We tell you which one your laptop has and the price after the diagnostic.
Quick check before you come in
Plug in a USB keyboard. If it works, the laptop keyboard or its cable is the problem. If it does not, the fault may be in software or on the motherboard, which we check too.
Other laptop repairs
Visit our Midtown store
347 Fifth Ave, Suite 1502 (15th floor), New York, NY 10016. Mon–Fri 10:00am–6:45pm, Sat 12:00pm–6:00pm, closed on Sunday. Walk-ins are welcome during opening hours; booking a time helps us plan your visit. Call 929-810-1155, see our contact page, or use our mail-in repair service.
